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speaker
Tax Free Tourism | Travel Shopping | Multicultural selling & Business
Features
- International Shopping Overview
- Deep Dive in Chinese, Middle East and Russian shoppers & Culture
- Interactive training : Dealing with international Shoppers
- Cultural influences on shopping behaviour
- Interacting with international Shoppers in-store
- Adapting sales approach for international Shoppers
Advantages
- Sales staff gain knowledge and confidence in dealing with Shoppers of different nationalities
- Sales staff adapt their behaviour to better serve Shoppers
- Increased sales as a result of training to those nationalities



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