speaker 

Tax Free Tourism | Travel Shopping | Multicultural selling & Business 

 

Features

- International Shopping Overview

- Deep Dive in Chinese, Middle East and Russian shoppers & Culture

- Interactive training : Dealing with international Shoppers

- Cultural influences on shopping behaviour

- Interacting with international Shoppers in-store

- Adapting sales approach for international Shoppers

 

Advantages

- Sales staff gain knowledge and confidence in dealing with Shoppers of different nationalities

- Sales staff adapt their behaviour to better serve Shoppers

- Increased sales as a result of training to those nationalities

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